by admin | Dec 20, 2025 | News
CUSTOMER SERVICES E-LEARNING Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met. But how is this...
by admin | Dec 20, 2025 | News
Managing Stress at Work Training Everyday demands in the workplace can place additional strain on staff in the form of stress. Learn how to recognise, manage, overcome and reduce stress in the workplace. Overview: Designed to assess the way stress can be identified...
by admin | Dec 19, 2025 | News
Dust Monitoring Do You Know How Much Dust Your Workers Are Exposed To? Dust is an airborne aerosol of solid particles, mechanically produced, with individual particle diameters of 0.1µm upwards and can be a problem in almost any industry, from bakeries to building...
by admin | Dec 19, 2025 | News
PERSON-CENTRED CARE E-LEARNING What do we mean by Person Centred Care, well the term originated in the 1940s and proposed taking a holistic view of service users in care settings. This means getting to know the person and then tailoring their care as much as possible...
by admin | Dec 19, 2025 | News
Risk Assessments and Method Statements (RAMS) Training If you write risk assessments and method statements this course is an essential part of the understanding the process and enabling staff to prepare sensible compliant paperwork Overview: The Management of Health...
by admin | Dec 18, 2025 | News
Noise Assessment and Monitoring Are You Doing Enough to Protect Your Workforce? Excessive, prolonged noise can cause hearing damage and lead to deafness. Every employer has a duty under the Control of Noise at Work Regulations 2005 to reduce the risk of hearing damage...
